Learn how you can leverage External ID parameters to track conversions in AnyTrack.
AnyTrack allows you to use an External ID instead of the AnyTrack Click ID to track server side conversions. This method enables you to stitch literally any third party data with the Anytrack dataset.
Why it matters:
Let's say that the platform where your conversions are triggered isn't natively integrated with AnyTrack, and that it does not accept any third party parameters (such as the AnyTrack clickid).
In such case, you need to find an identifier from the third party platform that will be both set on the browser (ex: a cookie, leadid, userid, email) and via the platform webhook.
Reminder about Server Side Tracking
Server-side tracking is only possible when AnyTrack has collected or passed an identifier that your platform can returned via their webhook or API endpoint.
Example with AnyTrack Click ID:
During the AddToCart event AnyTrack passes click_id to the cart object, and during the purchase event, the platform returns the same click_id in the webhook payload.
Example with an External ID:
During the AddToCart event AnyTrack Alias the event click_id with the cartId, and during the Purchase event, the platform returns the cartId in the webhook payload.
Setup guide:
1. Trigger an event via the AnyTrack Event Snippet
This step requires some javascript skills or the ability to use Google Tag Manager to capture variables, cookies or event data from the browser.
If you're not familiar with Javascript you should ask for a developer to implement this method for you.
<script>
AnyTrack("trigger", "FormSubmit", {
refId: '1929195592'
});
</script>
When this event snippet loads, it will automatically Alias the Anytrack Click_id with the refId value (1929195592). The data is sent to the Anytrack server and will be used when the third party platform sends conversions via api / webhook.
You can send additional parameters with this event following the event parameters guide.
2. Create a custom integration
Navigate to the integration catalog and create a custom integration.
Upon saving, the system will issue the webhook (also called postback url)
https://t1.anytrack.io/GqxV3nTo/collect/custom-test
Depending on how the third party system formats its webhook payload you will probably have to use zapier or integromat to remap the parameters to match the anytrack standard parameters.
Please follow this guide to create your zap.
Eventually, you will want to fire the conversion following the format below, where the refid carries the parameter initially captured during the first step.
https://t1.anytrack.io/GqxV3nTo/collect/custom-test?ref_id=1929195592&event_name=Lead
Check out this guide for supported parameters.