In order to see Facebook campaigns in your campaign section, you will have to insert the UTM parameters. In some cases, after doing that you will not be able to see the campaigns in AnyTrack and when you try to verify your ads ( in tracking pixels -> ads integration) you receive this message:
In the next article, we will go through the reasons for this issue.
1. Wrong pixel
In case that you have multiple pixels in the same account, it is possible that the wrong pixel is connected and therefore you can't see the running campaigns.
In order to solve it you can click on settings and browse the right pixel:
2. Account permissions
AnyTrack will not be able to reach the campaigns if the account does not have the permissions to this pixel. You can go to the Event Manager (On Facebook platform) -> Pick up the relevant pixel -> settings:
Make sure that both Ad account and business manager account are connected to this pixel.
3. The campaigns are not running
If all your campaigns are offline you will not be able to see them in AnyTrack and you will receive 0 ADS FOUND message when you try to verify your ads.